TERMS & CONDITIONS

1. VALIDITY

THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL ITEM SALES AND

SUPPLIES BETWEEN YOU AND THE MYSTERIOUS EYE. THE MYSTERIOUS EYE

RESERVES THE RIGHT TO AMEND SUCH CONDITIONS IN THE FUTURE. POSSIBLE

CHANGES TO CURRENT TERMS AND CONDITIONS WILL BE NOTIFIED BY E-MAIL TO

ALL REGISTERED USERS AND WILL IMMEDIATELY ENTER INTO FORCE STARTING

FROM THE MOMENT THEY ARE PUBLISHED ON THIS WEBSITE.

2. CONTRACT BETWEEN YOU AND THE MYSTERIOUS EYE

THE MYSTERIOUS EYE IS BY NO MEANS LIABLE TO YOU UNTIL YOU RECEIVE AN

E-MAIL FROM THE MYSTERIOUS EYE CONFIRMING THAT YOUR ORDER HAS BEEN

RECEIVED AND ACCEPTED. SHOULD ANY EVIDENT ERRORS OR INACCURACIES

REGARDING GOODS OR ORDERS ON THE MYSTERIOUS EYE WEBSITE OCCUR, THE

MYSTERIOUS EYE RESERVES THE RIGHT TO WITHDRAW FROM ANY COMMITMENT.

3. PRICES AND AVAILABILITY

PRICES FOR THE MYSTERIOUS EYE PRODUCTS ARE CLEARLY DISPLAYED ON THE

MYSTERIOUS EYE WEBSITE. SHIPPING COSTS MUST BE ADDED TO SUCH PRODUCT

PRICES AND MAY VARY ACCORDING TO QUANTITY, TOTAL WEIGHT AND DELIVERY

METHOD FOR EACH ORDER. INFORMATION REGARDING PRICE AND AVAILABILITY

DISPLAYED ON THE MYSTERIOUS EYE WEBSITE IS AMENABLE TO CHANGES WITHOUT

PRIOR NOTICE, BUT PAYMENTS SHALL BE SUBMITTED ACCORDING TO THE PRICE

DISPLAYED ON YOUR ORDER CONFIRMATION.

4. PRODUCT DELIVERY

THE MYSTERIOUS EYE WILL DISPATCH ALL ORDERED ITEMS TO THE ADDRESS

ENTERED WHILE PLACING AN ORDER. ALL EXPECTED DELIVERY TIMES DISPLAYED

ON THE MYSTERIOUS EYE ARE ESTIMATES BASED SOLELY ON ORDINARY ORDER

PROCESSING AND ON DELIVERY TIMES DECLARED BY CARRIERS. THE COURIERS WE

RELY ON DO NOT CALL CUSTOMERS BEFOREHAND, NOR MANAGE REQUESTS FOR

DELIVERIES AT SPECIFIC TIMES. EXCEPT CONDITIONS OF FORCE MAJEURE, THE

MYSTERIOUS EYE WILL DELIVER YOUR GOODS TO THE COURIER APPROXIMATELY

WITHIN 4 (WORKING DAYS), WITHOUT THIS RESULTING IN ANY COMMITMENT FOR

THE MYSTERIOUS EYE. EACH ITEM SOLD ON THE MYSTERIOUS EYE.COM IS MADE-

TO-ORDER AND MUST BE PRODUCED TO A MINIMUM STANDARD OF QUALITY PRIOR

TO DELIVERY TO THE COURIER.

5. LIABILITY

THE MYSTERIOUS EYE SHALL NOT BE LIABLE FOR ANY INEFFICIENCIES DUE TO

FORCE MAJEURE, SUCH AS ACCIDENTS, EXPLOSIONS, FIRE, STRIKES AND/OR

LOCK-OUTS, EARTHQUAKES, FLOODS OR ANY OTHER SIMILAR EVENTS WHICH MAY

PARTIALLY OR TOTALLY IMPEDE SHIPPING WITHIN THE TIMES AGREED UPON BY

CONTRACT. THE MYSTERIOUS EYE SHALL NOT BE LIABLE TO ANY PARTY FOR

DAMAGES, LOSSES OR COSTS ARISEN FROM FAILURE IN FULFILLING THE

CONTRACT DUE TO THE ABOVE CITED CAUSES. CONSUMERS' RIGHT TO A REFUND

SHALL BE LIMITED TO THE PAID AMOUNT. EQUALLY, THE MYSTERIOUS EYE SHALL

NOT BE LIABLE FOR FRAUDULENT OR ILLICIT USE OF CHECKS OR ANY FURTHER

PAYMENT METHODS BY THIRD PARTIES WHEN PAYING THE PURCHASED ITEMS.

6. RIGHT OF WITHDRAWAL

THE CUSTOMER HAS RIGHT TO WITHDRAW FROM PLACED ORDERS WITHOUT

PENALTIES WITHIN 30 WORKING DAYS STARTING FROM THE DELIVERY DATE. SUCH

LEGISLATIVE DECREE DOES NOT COVER ENTITIES NOT CLASSIFIABLE AS

CONSUMERS, I.E. WHOEVER ACTS FOR PURPOSES RELATED TO A POSSIBLE

BUSINESS ACTIVITY.. THE RIGHT OF WITHDRAWAL SHALL BE EXERCISED WITHIN

THE ALLOTTED TIME UPON AN AUTHORIZATION REQUEST TO THE E-MAIL ADDRESS

“THEMYSTERIOUSEYE@GMAIL.COM”. ALL RETURN SHIPPING COSTS WILL BE

CHARGED TO THE CUSTOMER. IN CASE OF FAULTY OR WRONG GOODS THE

MYSTERIOUS EYE WILL REFUND THE CUSTOMER WITH RETURN SHIPPING COSTS

(MAX AMOUNT: $10). RETURNS ARE ALLOWED IF THE PURCHASED ITEMS ARE

FAULTY, DO NOT MEET THE CUSTOMER'S EXPECTATIONS OR ARE NOT THE RIGHT

SIZE. ALL ITEMS MUST BE UNDAMAGED, UNWORN AND UNSTAINED, IN THEIR

ORIGINAL PACKAGING, WITH ALL LABELS AND ANY OTHER POSSIBLE PART

ATTACHED. FAILURE TO COMPLY WITH THESE TERMS AND CONDITIONS SHALL

RESULT IN LOSING THE RIGHT OF WITHDRAWAL. ONCE YOUR RETURN

AUTHORIZATION HAS BEEN CONFIRMED, YOU HAVE 10 DAYS TO CONSIGN THE

GOODS TO THE COURIER, OTHERWISE THE RETURN TERMS WILL EXPIRE AND YOU

WILL NOT HAVE RIGHT TO ANY CHANGE AND/OR REFUND. MAKE SURE YOU USE A

DELIVERY SERVICE PROVIDING PACKAGE TRACKING AND INSURANCE (OPTIONAL).

WHEN RETURNING THE CUSTOMER MAY REQUEST A REFUND VIA CREDIT COUPON OR

CASH. THE CREDIT COUPON IS ISSUED IMMEDIATELY AFTER THE RETURN PROCESS

IS CONCLUDED AND CAN BE USED WITHIN ONE YEAR FOR A FUTURE PURCHASE ON

THE MYSTERIOUS EYE. IF YOU WISH TO BE REFUNDED FOR CASH YOU WILL BE

REFUNDED DIRECTLY ONTO THE CARD/ACCOUNT YOU PAID WITH. ISSUING A CASH

REFUND MAY TAKE UP TO 14 DAYS. ONCE THE GOODS HAVE BEEN RECEIVED AND

THEIR CONDITIONS CHECKED, THE MYSTERIOUS EYE WILL CALCULATE THE VALUE

OF THE REFUND AND NOTIFY THE CUSTOMER. THE BASIC REFUND AMOUNT SHALL

BE EQUIVALENT TO THE SUM OF THE PURCHASE PRICES FOR THE RETURNED

PRODUCTS. IF YOU USED A PROMO COUPON, THE DISCOUNT ON RETURNED

PRODUCTS COVERED BY SUCH PROMO COUPON WILL BE DEDUCTED FROM THE BASIC

AMOUNT OF YOUR REFUND. THIS COMPONENT SHALL BE PROPORTIONALLY

CALCULATED ACCORDING TO THE FOLLOWING FORMULA: DISCOUNT VALUE / AMOUNT

FOR PRODUCTS COVERED BY A PROMO COUPON * AMOUNT FOR RETURNED PRODUCTS.

PROMO COUPONS ARE NEVER REFUNDED. IF YOU USED A CREDIT COUPON, THE

DISCOUNT ON RETURNED PRODUCTS SHALL BE REFUNDED ONLY VIA A NEW CREDIT

COUPON, WHEREAS THE REMAINING PART WILL BE REFUNDED VIA A CREDIT

COUPON OR CASH. THE DISCOUNT ON RETURNED PRODUCTS SHALL BE

PROPORTIONALLY CALCULATED ACCORDING TO THE FOLLOWING FORMULA: DISCOUNT

VALUE / AMOUNT FOR ORDERED PRODUCTS * AMOUNT FOR RETURNED PRODUCTS.

THE VALUE OF CREDIT COUPONS CAN NEVER BE REDEEMED FOR CASH. PLEASE

NOTE: SHALL THE RIGHT OF WITHDRAWAL NOT APPLY, ALL ITEMS WILL BE

DISPATCHED BACK TO THE SENDER, WHO WILL BE CHARGED ALL SHIPPING COSTS.

7. BUYER'S OBLIGATIONS

ONCE THE "ONLINE" PURCHASING PROCEDURE HAS BEEN COMPLETED, THE

CONSUMER UNDERTAKES TO PRINT OUT AND KEEP THE PRESENT GENERAL TERMS

AND CONDITIONS, WHICH HAVE ALSO ALREADY BEEN EXAMINED AND ACCEPTED

WHEN PLACING AN ORDER.
7.1 THE MYSTERIOUS EYE RESERVES THE RIGHT TO UPDATE OR AMEND THE

PRESENT GENERAL TERMS AND CONDITIONS ANYTIME. SUCH CHANGES WILL BE

NOTIFIED VIA E-MAIL. SHALL THE PRESENT GENERAL TERMS AND CONDITIONS

VARY, THE CONSUMER UNDERTAKES TO PRINT AND KEEP THEIR LATEST VERSION.

7.2 THE BUYER MUST NOT ENTER FALSE, INVENTED OR FICTIONAL INFORMATION

WHILE REGISTERING. SUCH REGISTRATION PROCEDURE IS NECESSARY TO ENFORCE

THE PRESENT CONTRACT TOWARDS THE BUYER AND FOR ALL FURTHER RELEVANT

COMMUNICATION. PERSONAL DATA AND E-MAIL ADDRESS MUST BE REAL, NON

FICTIONAL AND MUST NOT BELONG TO ANY THIRD PARTY. DOUBLE REGISTRATIONS

CORRESPONDING TO ONE ENTITY ARE EXPRESSLY FORBIDDEN, AS WELL AS

ENTERING THIRD PARTY'S DATA. THE MYSTERIOUS EYE RESERVES THE RIGHT TO

PROSECUTE ANY VIOLATION OR ABUSE IN THE INTEREST OF AND FOR THE

PROTECTION OF ALL CONSUMERS. 7.3 THE CUSTOMER RELEASES THE MYSTERIOUS

EYE FROM ANY LIABILITY DERIVING FROM ISSUING WRONG BILLING DOCUMENTS

DUE TO ERRORS IN DATA ENTERED BY THE CUSTOMER. THE CUSTOMER IS

ENTIRELY RESPONSIBLE FOR CORRECT DATA ENTRY. THE MYSTERIOUS EYE CANNOT

VERIFY ENTERED DATA, NOR OUR CUSTOMERS' REAL AGE. HENCE, THE BUYER

TAKES FULL RESPONSIBILITY, AND BY CONFIRMING THE ORDER THE BUYER

IMPLICITLY DECLARES TO BE A PERSON OF AGE.